Resume | Madelayne DeGrace

University of Ottawa, Teaching and Learning Support Services

Jan 2022 - Present

Lead the development and maintenance of design systems for online learning across multiple programs and faculties.
Collaborate with cross-functional teams to create engaging and accessible materials for various online courses.
Ensure all course materials adhere to established branding and accessibility guidelines.
Design and produce custom image assets for online learning environments.
Design, develop, and implement accessible, interactive SVGs, and interactive web components.
Champion new ways to bring interaction and increase learner engagement, by introducing interactive SVGs and Lottie animations.
Conduct accessibility testing using tools like Lighthouse and NVDA screen reader to ensure compliance.
Facilitate usability testing with external volunteers to gather feedback and improve user experience.

Équipe de santé familiale académique Montfort / Montfort Academic Family Health Team

Jan 2012 - Jan 2022

Designed a workflow, EMR form, and reporting system for administering the Ottawa Model for Smoking Cessation program, which became the standard for clinics across the region.
Designed and developed both public-facing and internal websites for the clinic, including:

Led the design and development of a web-based Patient Experience Survey for the Champlain Region Family Health Teams, including reporting functionalities.
Created HTML email templates for patient-facing communications to enhance engagement and streamline messaging.
Collaborated with a multidisciplinary healthcare team to design and optimize workflows for clinic-managed healthcare programs.
Designed clinical encounter forms to streamline workflows and support data collection for clinical program reporting.
Extracted and analyzed data from the EMR system to generate insightful reports for clinic operations and patient care.
Designed promotional materials, including brochures, using Adobe Illustrator, Photoshop, and InDesign to support clinic initiatives.
Documented clinic IT policies, workflows, and technical components to ensure smooth operation and compliance within healthcare programs.

2025 Canadian Network for Innovation in Education (CNIE) - Barry Nicolle Award for Research in E-Learning Effectiveness building two online course development tools: Storyboard Assist and the Course Design Toolkit.
- Awarded for developing two online course development tools: Storyboard Assist and the Course Design Toolkit. I designed and implemented engaging and accessible layouts and interactive components for online courses, which helped our team standardize the look, feel, and function of all courses across a program.

Education

Mobile and Web User Experience Design, Certificate (Honours)

Algonquin College of Applied Arts and Technology
Bachelor of Engineering (B.Eng), Mechanical Engineering

Carleton University